1. Introduction

These terms and conditions govern your use of the payment services provided through Razorpay on our platform. By proceeding with the payment, you agree to the terms outlined below.

2. Payment Methods

We accept payments via all major credit/debit cards, net banking, UPI, wallets, and other methods as supported by Razorpay.

3. Transaction Fees

Any transaction fees charged by Razorpay for the payment processing are non-refundable. We may charge a nominal convenience fee for certain payment modes, which will be displayed at checkout.

4. Payment Confirmation

Upon successful payment, you will receive an email and/or SMS confirmation. It is your responsibility to provide accurate contact details to receive updates.

5. Refunds and Cancellations

• Refunds will be processed in accordance with our Refund Policy. Razorpay's processing time for refunds typically takes 7–10 business days.
• Cancellations may only be made before the transaction is processed. Once processed, cancellations may not be possible.
• If a refund or reversal is initiated, the amount will be credited to the original payment method.

6. Chargebacks

If a chargeback is initiated by your bank or financial institution, we reserve the right to withhold services and/or seek compensation for any fees incurred during the chargeback process.

7. Disputes

For any disputes or issues related to payments, please contact our support team at [support email/phone]. Razorpay acts solely as a payment processor and will not be responsible for disputes between the user and our business.

8. Security

All transactions are processed securely through Razorpay. Your payment information is encrypted and handled with industry-standard security measures. We do not store sensitive payment details like card numbers or CVV.

9. Third-Party Responsibility

Razorpay is a third-party service provider, and we do not control or manage their internal policies. By using Razorpay for payments, you agree to comply with their Terms of Service and Privacy Policy.

10. Limitation of Liability

We shall not be held liable for any transaction failures, delays, or errors caused by Razorpay or third-party payment processors.

11. Amendments

We reserve the right to update these terms and conditions at any time without prior notice. Please review them periodically for changes.

12. Contact Us

For any questions or concerns about payments, contact us at:
Email: [email protected]
Phone: 8376965080