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FREE WITHIN 24 HRS OF PLACING ORDER
CUSTOMER CAN CHOOSE FOR REPLACEMENT OF PRODUCT AFTER TIME STATED IN CANCELLATION UPTO DISPATCH WITH SOME CHARGES - MAKING CHARGES OF PREVIOUS PRODUCT & REPLACEMENT PRODUCT SHOULD BE OF EQUAL OR HIGHER VALUE, IN CASE IT IS LESSER, THEN THE BALANCE AMOUNT WILL BE ADDED IN TOD CASH & THIS WILL BE AVAILABLE FOR HIS NEXT PURCHASE WITH US ( EXPIRY IN 1 YR)
7 DAY RETURN WITH CHARGES AS BELOW:
MAKING CHARGES 100% DEDUCTION
DISCOUNTS 100%
PROCESSING CHARGES RS1000
ONLY GOLD AND DIAMOND CHARGES AFTER THE NECESSARY DEDUCTIONS WILL BE CONSIDERED / ELIGIBLE FOR REFUND AND RETURN . The deduction charges breakup : 100% deductions on making charges , 100% deductions on discount , 10% deductions on Diamond/Gems/Solitaire/Pearls/precious/semi-precious stones . Refund would be initiated only after the product or jewellery has been tested for its authenticity/purity and is approved . return would be accepted with all certificate & tags intact . WITHOUT CERTIFICATE ( PROVIDED BY AVYAAN JEWELS OR TALES OF DIAMOND OR TALES OF DIAMOND WEBSITE AT THE TIME OF PURCHASE) NO JEWELLERY/PRODUCT WOULD BE ACCEPTED AS RETURN .
LIFETIME
DEDUCTIONS:
MAKING 100%
DISCOUNT 100%
SOLITAIRE 10%
DIAMOND 10%
GOLD 0%
SHIPPING 100%
PROCESSING RS1000
AMOUNT WILL BE ADDED TO WALLET AND CAN’T BE ENCASHED (ANY BALANCE AMOUNT WILL BE ADDED IN TOD CASH VALID FOR 1 YR)
CONTACT CUSTOMER SERVICE
NO
SOURCE METHOD & DIRECT TO ACC
"YES – FREE
CHARGES –
SHIPPING – 100% CHARGES TO BE PAID"
MAY BE REQUIRED AS PER LAW AND AS DECIDED BY TOD TO CONFIRM YOUR ORDER ( TO AVOID FRAUDULENT ACTIVITIES)
FREE ONCE PER ORDER
  1. We offer Free Shipping and Customised hamper service in India for the Jewellery ordered on the website .. For CUSTOMISED HAMPER KINDLY CONTACT OUR CUSTOMER SERVICE NUMBER +91 9560801870
  2. Shipping of the product shall be done through our courier partner like Sequel and Ecom Express
  3. We provide durable and Tamper – proof packing and deliver our products in an exclusive company labelled box .
  4. Delivery dates may differ for different products . At the time of placing order & checkout , the delivery timeline would be clearly mentioned . We would try and deliver your order at earliest but if due to some unavoidable circumstances if there is a delay then apologizes for the same
  5. For orders within India payments can be made through Credit Card / Debit Card / online Net banking / UPI’s / Wallets etc NO CASH ON DELIVERY ALLOWED
  1. Avyaan Jewels / Tales of Diamond and Tales of Diamond website reserves the right to release information about the user or their order to Local , State , Central or International law Enforcement officials if required by the law or respective Courts
  2. All Disputes and Cases would be handled and settled in Delhi Judiciary only
  3. Avyaan Jewels / Tales of Diamond or Tales of Diamond website has complete right to change and modify its policy at any given time according to their wish and will
Any changes in size and design or any repairs in jewellery would be charged for .. and to know the charges please contact our customer service
Our 30 – day no Questions asked return policy gives you time to make sure your purchase is perfect . if you need to return the product/jewellery for any reason , we will happily provide you with full refund on gold prices , 10% deductions on diamond price and 100% deductions on making charges and 100% deductions on discount . Same implies for exchange – full refund on gold price , 10% deductions on diamond price , 100% deductions on making charges and 100% deductions on discount . This however is only applicable for orders within India . For Internation order with International shipping , we currently do not accept any returns or exchanges .
All jewellery/product shipped by Avyaan Jewels /TalesofDiamond/talesofdiamond website is insured during the transit against any possible theft or damages only to ensure Users purchase is safely delivered .
At the time of return customer has to follow all the guidelines given by our customer service representative for packaging and transit of the jewellery/product . Avyaan Jewels / Tales of Diamond / talesofdiamondwebsite will not be responsible for any loss or damage due to customer negligence .

Privacy Policy

At Tales of Diamond, your privacy is our priority. We are committed to safeguarding your personal information and ensuring a secure shopping experience.

1. Data Collection

We collect your name, email, contact number, address, and payment details solely to process orders and improve our services.

2. Payment Security

All transactions on our website are processed through Razorpay's secure gateway, ensuring the highest level of encryption and protection. We do not store your payment details.

3. Data Sharing

Your information is shared only with trusted partners like delivery providers and payment processors to fulfill your orders. We do not sell or disclose your data to third parties for marketing.

4. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings.

5. Your Rights

You can access, update, or delete your personal information by contacting us.

By using our website, you agree to our Privacy Policy. For any queries, reach out to us at [email protected].

Reach Us

+91-9560801870
[email protected]
Cloud 9 towers, Vaishali sector 1 Ghaziabad Uttar Pradesh 201010

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